Broadband Initiative  |  Citizen Tools

 Report an area where Broadband Speeds are less than 10 mbps down / 3mbps up

ABBA recommends the use of a broadband speed test data collection tool named TestIT.  You can learn more about TestIT by visiting this website:  ; downloading the TestIT app and submitting broadband speed test results to a national database.
Request a toolkit to help gather information from you and your neighbors around accessing broadband

Broadband Toolkit Request

Access the State Broadband Map to see what broadband providers are available in your area

State Broadband Map

Contact the Broadband Authority for assistance using the State Broadband Map

Request Help Finding Broadband Options

Find out more about the Albemarle Broadband Authority, its mission, meeting dates, etc. →

To report an actual broadband outage please contact your service provider.  If you are not receiving the repair service you expect, contact us and we’ll assist.

Reporting Broadband Outage Service Issue

Contact the Department
Albemarle Broadband Authority
Information Technology
401 McIntire Road
Charlottesville, VA 22902
FAX: 434-972-4062
Email the Department