Emergency Communications Center

ECC seal




"A CALEA Nationally Accredited with Excellence Communications Center "

"APCO Project 33 Certified Training Program"


Accreditation seal 

ECC signThe ECC building


  ECC seal 
The Charlottesville/UVA/Albemarle County Emergency Communications Center is scheduled for an on-site
assessment as part of a program to achieve re-accreditation by verifying it meets professional standards.
Administered by the Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA), the
accreditation program requires agencies to comply with state-of-the-art standards in four basic areas: policy and
procedures, administration, operations, and support services.
As part of the on-site assessment, agency employees and members of the community are invited to offer
comments at a public information session. Individuals that would like to provide comments to the assessment
team may do so by phone. The public may call 434-971-1299 on August 12th between the hours of 3p.m. and
Telephone comments are limited to 10 minutes and must address the agency’s ability to comply with
CALEA’s standards. A copy of the standards is available at the ECC. Local contact is Deborah Wade, 434-
Persons wishing to offer written comments about the Charlottesville/UVA/Albemarle County ECC’s ability
to meet the standards for accreditation are requested to write: Commission on Accreditation for Law
Enforcement Agencies, Inc. (CALEA), 13575 Heathcote Boulevard, Suite 320 Gainesville, Virginia 20155.


  Congratulations - ECC!

 Congratulations on your Life Safer award, Jan Farruggio!  She earned this for giving successful CPR instructions during a cardiac arrest call.
Mission Statement
The mission of the Emergency Communications Center is to provide quality service to our customers in an expedient and professional manner while respecting the diversity of our community and recognizing that our employees are our most valuable resource.
Our Vision
 "The Charlottesville-UVA-Albemarle County Emergency Communications Center will be a recognized leader in  Public Safety Communications."

Our Vaule
are integrity, innovation, stewardship, and learning.


Contact the Department
Emergency Communications Center
2306 Ivy Road
Charlottesville, VA 22903
FAX: 434-971-1767