Emergency Communications Center





"A CALEA Nationally Accredited Communications Center Committed to Excellence "

"APCO National Certified Training Program"

 "Virginia Accredited Emergency Medical Dispatch Communications Center"

Accreditation seal 


ECC signThe ECC building



The Charlottesville-UVA-Albemarle County Emergency Communications Center (ECC) is searching for collaborative, public service-minded team players to join us in providing high quality service to citizens and public safety responders.
To enjoy our video please view below!


Senior Public Safety Communications Officer Randy Garrett headed up the ECC’s participation in the annual food drive for the Blue Ridge Food Bank. Special thanks to the employees of the Emergency Communications Center for their generous donations of both food and money that will provide meals to the less fortunate during the upcoming holiday season. Great job. You guys rock.
ECC Randy Garrett
ECC participated in the 2015 City Services Day
Informing the community about 911 and Emergency Management

 Jill Preddy, Allison Farole and Debbie Wade


Mission Statement

The mission of the Emergency Communications Center is to provide quality service to our customers in an expedient and professional manner while respecting the diversity of our community and recognizing that our employees are our most valuable resource.
Our Vision
 "The Charlottesville-UVA-Albemarle County Emergency Communications Center will be a recognized leader in  Public Safety Communications and Emergency Management."

Our Values
are integrity, innovation, stewardship, and learning.


Contact the Department
Emergency Communications Center
2306 Ivy Road
Charlottesville, VA 22903
FAX: 434-971-1767
Email the Department