In the final year of our previous strategic plan, Albemarle County added a goal to focus on organizational health and our ability to meet the customer service needs of our growing community. This goal was carried over to the current strategic plan and in FY24 the County took action to reduce our vacancies, recruit and retain talented staff, and empower our workforce. County staff will build on the success of these efforts through a continued focus on professional development and implementing systems that allow the organization to modernize and streamline its operating processes.