Update: New Office Hours for Social Services Department and Housing Office!

Starting Tuesday, October 1, our office hours of operation at the Department of Social Services and the Office of Housing will be Monday-Friday from 8 am-4:30 pm to improve service delivery.

Listening to the need. Working together for solutions.

The Department of Social Services (DSS) works to ensure that individuals and families in Albemarle County can meet their full potential and plan for their future. To realize this vision, the mission of DSS is to provide services that promote self-sufficiency and support individual and family well-being. Additionally, the department’s core values are identified as: Equity and Inclusion, Hope, Respect, Opportunity, and Self-Determination. As an agent of public service, DSS seeks to catalyze change in the community to move towards the opportunity of a quality-life for all.

What We Provide

Services provided by this department to the residents of Albemarle County fall within 2 broad program areas: Casework Delivery and Eligibility Determination. The areas are further expanded into 4 distinct program areas: Protective & Support Services; Education, Prevention & Early Intervention Programs; Employment & Child Care Services; and Benefit Programs.

Reports

• ACDSS Strategic Plan
• FY19 ACDSS Annual Report
• Bright Stars Program Annual Report
• The Price of Poverty

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